Adds97 — Privacy Policy Details in Bengali

1 Introduction

Adds97 (referred to herein as "we," "us," or "the Platform") is an international online gaming and entertainment service. This Privacy Policy ("Policy") explains how adds97 collects your personal information, the purposes for which it is used, and the measures taken to keep it secure.

By using the adds97 website or mobile app, you agree to this Privacy Policy. We strongly encourage you to read it in full before creating an account.

2 What Information We Collect

Adds97 only collects information that is necessary to provide our services. We do not gather unnecessary or excessive data.

Adds97 does not collect sensitive information beyond the above — such as religion, political views, or ethnicity.

3 How We Collect Information

Adds97 collects information from a variety of sources. Here is what you should know about each one:

• Direct registration: Information you provide when creating an account is collected at the time of registration.
• KYC Verification Process: Information is collected from documents submitted for identity verification.
• Payment Gateway: Relevant information is received from payment processors during deposit and withdrawal transactions.
• Automatic collection: Information is collected via cookies and log files as you browse adds97.
• Third-Party Verification: External verification services are used from time to time to help prevent fraud.

4 How We Use Your Information

Adds97 uses collected data exclusively for specific, legitimate purposes. Below is a transparent breakdown of what data is used for and why:

• To create, verify, and manage your account.
• To ensure deposits and withdrawals are processed smoothly.
• To prevent fraud, money laundering, and other illegal activities.
• To customize games, bonuses, and offers based on your preferences.
• To handle customer support and resolve complaints.
• To comply with legal obligations and submit regulatory reports.
• To improve platform performance and enhance the user experience.
• To send promotional offers and newsletters (if you have given your consent).

5 Data Sharing Policy

Adds97 never sells your personal information. However, limited data may be shared with specific parties under certain circumstances:

• Payment Processor: Relevant financial information is shared with Mobile Banking, Nagad, or other payment partners to process deposits and withdrawals.
• Game Provider: Limited data is shared with game developers to operate Live Casino and slots games.
• Legal Obligations: Information may be disclosed in response to a court order or request from a government authority.
• Fraud Prevention Agency: Disclosing information to the relevant authorities in cases of money laundering or fraud is a legal obligation.
• Cloud Service Provider: Encrypted data is stored with trusted cloud partners for secure data storage.

Your information is not shared with any third parties outside the list above. All partners are bound by strict confidentiality agreements.

6 Cookies & Tracking Technologies

The adds97 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help enhance your experience.

• Essential Cookies: Used to keep your login session active and ensure platform security. Disabling these cookies will prevent the platform from functioning properly.
• Performance Cookies: Used to understand which pages are visited most. This is anonymous statistical data.
• Functional Cookies: Used to remember your language preference, theme, and other personal settings.
• Marketing cookies: Used to show promotional offers based on your interests. You can opt out of these at any time.

7 Security Measures

Adds97 uses industry-leading security technology to protect your information. Our multi-layer security framework is described below:

• All data transmissions are secured with SSL/TLS 256-bit encryption.
• Server data is stored with AES-256 encryption.
• Real-time monitoring is in place to detect suspicious login activity.
• Two-factor authentication (2FA) is available.
• Regular third-party security audits are conducted.
• Users will be notified within 72 hours of any data breach.
• Employee access to data is restricted on a need-to-know basis.

8 Data Retention Period

Adds97 does not retain your information indefinitely. Each category of data has a defined retention period:

• Account Information: Retained for up to 5 years after account closure for legal compliance purposes.
• Financial Transactions: Retention for up to 7 years is mandatory under banking regulations.
• KYC Documents: Up to 5 years after account closure where required by law.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
• Marketing information: Upon withdrawal of consent, your data will be deleted immediately.

After the specified retention period, data is securely deleted or anonymised so that you can no longer be identified.

9 Your Rights

You have full rights over your personal information. adds97 guarantees the following rights:

• Access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or outdated information.
• Right to erasure: The right to request deletion of your data under certain conditions.
• Right to Restrict Processing: The right to request a temporary pause on the processing of your data in certain circumstances.
• Right to Data Portability: The right to receive your data in a machine-readable format.
• Right to Object: The right to object to the use of your data for marketing purposes.

To exercise any of these rights, please contact the adds97 support team. We will process your request within a maximum of 30 business days.

10 Minor Protection Policy

Adds97 does not provide services to minors under any circumstances. If anyone under the age of 18 is found using the platform, their account will be terminated immediately and any collected data will be deleted.

• Date of birth and ID are requested at registration for age verification.
• Additional KYC documents may be requested if there is any suspicion.
• We never knowingly collect data from minors.
• If parents have any concerns, they can contact support to request an investigation.

11 International Data Transfers

As an international platform, adds97 may in some cases process or store your data on servers located in other countries. For any such transfers, we ensure:

• Data is only transferred to countries with adequate data protection laws in place.
• All data in transit is end-to-end encrypted.
• Strict agreements are executed before any data is transferred to a third country.
• We comply with international data protection standards, including the EU GDPR.

If you have any questions about international data transfers, please contact our support team.

12 Privacy Policy Updates

Adds97 reserves the right to update this Privacy Policy as needed. You will be notified before any significant changes take effect.

• For significant changes, notification will be sent by email or in-app notification.
• The effective date of any updated policy will be clearly stated at the top of the page.
• Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.
• If you object to any changes, you may request to close your account.

If you have any questions or concerns about this privacy policy, please reach out to our support team. We are always ready to help.